Introduction
At DigistorShop.com, we aim to provide you with the best shopping experience, including efficient and reliable shipping services. Please read our shipping policy to understand how we handle the delivery of your orders.
Processing Time
Order Confirmation
Once your order is placed, you will receive an order confirmation email. Orders are processed within 1-2 business days after confirmation.
Order Processing
Processing includes verifying your order, preparing your item(s) for shipment, and arranging shipping. During peak times, processing times may take longer.
Shipping Methods & Delivery Time
Domestic Shipping
We offer various shipping methods for domestic orders. Delivery times depend on the selected shipping method and your location. Standard shipping typically takes 3-7 business days.
International Shipping
We ship worldwide. Delivery times for international orders vary based on the destination country and shipping method chosen. Standard international shipping can take 10-20 business days.
Shipping Costs
Calculation of Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout.
Free Shipping
We offer free shipping on orders over a certain amount. Details about our free shipping threshold can be found on our website during the checkout process.
Tracking Your Order
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Use the provided tracking number to check the status of your delivery.
Lost or Delayed Packages
If your package is delayed or lost, please contact us at contact@digistorshop.com. We will assist you in tracking your order and resolving any issues.
Shipping Restrictions
PO Boxes and APO/FPO Addresses
We currently do not ship to PO Boxes or APO/FPO addresses. Please provide a physical address for delivery.
Restricted Items
Some items may have shipping restrictions due to size, weight, or destination. If any restrictions apply to your order, you will be notified during the checkout process.
Damaged or Incorrect Items
Reporting Issues
If you receive a damaged or incorrect item, please contact us at contact@digistorshop.com within 7 days of receiving your order. Include your order number and photos of the damaged or incorrect item.
Resolution
We will arrange for a replacement or refund, depending on the situation. Our goal is to resolve any issues promptly and to your satisfaction.
Contact Us
If you have any questions about our shipping policy, please contact us at contact@digistorshop.com. We are here to help and ensure your shopping experience is positive and hassle-free.
Thank you for choosing DigistorShop.com. We appreciate your business and strive to provide you with the best service possible.
