Introduction

At DigistorShop.com, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a straightforward refund and return policy to address your concerns.

Return Policy

Eligibility for Returns

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In the original packaging.
  • Accompanied by a receipt or proof of purchase.

Return Period

You have 30 days from the date of delivery to initiate a return. After 30 days, we are unable to offer a refund or exchange.

How to Initiate a Return

To initiate a return, please contact us at contact@digistorshop.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refund Policy

Processing Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again.
  2. Contact your credit card company, as it may take some time before your refund is officially posted.
  3. Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at contact@digistorshop.com.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@digistorshop.com.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us at contact@digistorshop.com. We are here to help and will do our best to resolve any issues you may have.

Thank you for shopping at DigistorShop.com. Your satisfaction is our priority, and we appreciate your business.